Flexibility and ease-of-use are built into the Simple Steps direct install program. You can choose the level of participation that works for your utility and still provide great deals on quality products and high level of service for your lighting and showerhead customers without breaking a sweat.


PROGRAM OPTIONS

QUALITY ASSURANCE

The Simple Steps, Smart Savings program is committed to quality installations and a positive homeowner experience within the participating utility’s territory. A quality assurance (QA) protocol is in place that includes a third-party QA of the install and homeowner’s experience. Quality assurance follow-ups include accurate reporting covering the QA visit, homeowner feedback and accuracy of the installation.